Shipping

Petal ships Australia wide only. All orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. We offer a flat rate of $10 domestic shipping for all orders, free shipping for all orders over $50 automatically applied at check out. Please be aware that online orders are not processed over weekends or on public holidays. Full tracking details will be sent to customers when shipped.

Petal holds no responsibility for the time taken for the parcel to arrive, once the parcel is with Australia Post, arrival times is at the discretion of said shipping provider.

Returns

We accept returns for items that have been damaged in transit, please contact us within 7 days of receiving the damaged goods and provide proof of damage in photos.

Due to the nature of our products being handmade, we cannot accept any returns, including,

• change of mind

• the product not working as intended

• the product not tasting as intended

• any errors made by the customer (e.g. wrong address given)

Please ensure you are certain of your purchase before buying, our team are always here to help if you are unsure contact us.